Last updated: [02.10.2026]

DAS Smile Clinic (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website https://dassmileclinic.com, contact us, or receive treatment at our clinic.

1. Data Controller

DAS Smile Clinic
Göksu, Gazi Blv., Kepez/Antalya, Türkiye
Phone: +90 505 992 05 50
E-mail: info@dassmileclinic.com

2. What Data We Collect

Information you provide to us

  • Identity and contact details: name, surname, e-mail address, phone number, country of residence.
  • Information submitted through our contact forms, free consultation requests, WhatsApp or e-mail, including your messages.
  • Health-related information: dental history, X-rays, photographs, treatment plans, and any other medical information you share to receive a consultation or treatment.

Information collected automatically

  • IP address, browser type, device information, pages visited, and time spent on our website.
  • Cookies and similar technologies (see Section 7).

3. How We Use Your Data

We use your data to:

  • Respond to your enquiries and provide free consultations.
  • Prepare treatment plans, quotes and appointments.
  • Provide dental treatment and follow-up care.
  • Communicate with you about appointments, travel arrangements and aftercare.
  • Maintain medical records as required by law.
  • Improve our website, services and user experience.
  • Comply with legal and regulatory obligations.
  • Send you information about our services, only where you have given consent.

4. Legal Basis for Processing

We process your personal data based on:

  • Your explicit consent (particularly for health data and marketing communications).
  • Performance of a contract or steps taken at your request before entering a contract.
  • Compliance with legal obligations, including Turkish healthcare legislation.
  • Our legitimate interests in operating and improving our clinic and website, provided these do not override your rights.

This processing is carried out in accordance with the Turkish Personal Data Protection Law No. 6698 (KVKK) and, where applicable, the EU General Data Protection Regulation (GDPR).

5. Health Data

Health data is a special category of personal data. We process it only to provide diagnosis, treatment and care, and only with your explicit consent or as otherwise permitted by law. Access is limited to authorised clinical and administrative staff who are bound by confidentiality obligations.

6. Who We Share Your Data With

We do not sell your personal data. We may share it only with:

  • Dental laboratories and specialists involved in your treatment.
  • Service providers who support our operations (e.g. website hosting, IT, communication tools, and transfer or accommodation coordinators where you request them), under confidentiality and data protection obligations.
  • Public authorities, courts or regulators where required by law.

7. Cookies

Our website uses cookies to function properly, to analyse traffic, and to improve your experience.

  • Essential cookies are necessary for the website to work.
  • Analytics cookies help us understand how visitors use the site.
  • Marketing cookies, if used, help us measure and improve advertising.

You can control or delete cookies through your browser settings. Disabling some cookies may affect how the website works.

8. Third-Party Services and Embedded Content

Our website may include content or tools from third parties, such as Google Maps, YouTube, social media platforms, and the WhatsApp chat widget. These services may collect data about you according to their own privacy policies. We encourage you to review them.

9. International Data Transfers

As an international patient, your data may be processed in Türkiye or transferred to service providers located in other countries. Where required, we take appropriate safeguards to ensure your data remains protected in line with applicable law.

10. Data Retention

We keep your personal data only as long as necessary for the purposes described in this policy or as required by law. Patient records are retained for the period required by Turkish healthcare regulations. Enquiry and marketing data are deleted or anonymised when no longer needed or when you withdraw your consent.

11. Data Security

We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse or disclosure. No method of transmission over the internet is completely secure, but we work to protect your information.

12. Your Rights

Under KVKK and, where applicable, GDPR, you have the right to:

  • Learn whether your personal data is being processed and request information about it.
  • Access your data and request a copy.
  • Request correction of inaccurate or incomplete data.
  • Request deletion or destruction of your data, subject to legal retention duties.
  • Object to processing or request restriction in certain cases.
  • Withdraw your consent at any time, without affecting processing carried out before withdrawal.
  • Lodge a complaint with the relevant authority (the Turkish Personal Data Protection Authority, or your local data protection authority).

To exercise your rights, contact us at info@dassmileclinic.com. We will respond within the time required by law.

13. Children

Our website is not directed at children. Treatment of patients under 18 requires the consent of a parent or legal guardian.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.

15. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

DAS Smile Clinic
E-mail: info@dassmileclinic.com
Phone: +90 505 992 05 50
Address: Göksu, Gazi Blv., Kepez/Antalya, Türkiye